Order info.

Please feel free to contact us if any questions remain unanswered. Terms of Business

Telephone International: +44 1764 670 695 UK: 01764 670 695

If you are unable to see the orange link below copy down the email address from the image.

Payment Options

We accept payment by several methods. To make a paypal, credit or debit card payment simply select yout item(s) and "Add to Cart" then follow the instructions.

Credit card processing using SSL encryption to give you fast, secure and convenient ordering
Personal cheque drawn on a major UK bank in pounds sterling (£)
Personal USA bank cheque written in US dollars *(There is £5 administration charge for this option)
International money order from anywhere outside the UK, payable in pounds sterling (£)
Online bank transfer direct to our bank account, contact us for details

Cheques / money orders payable to "Aquila Art Limited" and sent to:

Aquila Art Limited, Rossal, The Ross, Comrie, Crieff, Perthshire PH6 2JU United Kingdom

Please Include:

Details of the artwork you require i.e.Title, Picture Number and which Order Option including size
Cheque / international money order
Your full address (A street address is required)
The address to which the artwork is to be sent
Your e-mail address
Your telephone number

Items will not be dispatched until the full payment has been received and cleared.

Value Added Tax
VAT is not currently charged on the artworks.

Postage, Packaging and Shipping Insurance

POSTAGE / DELIVERY TIMES

UNFRAMED PRINTS (estimated delivery times)

Loose prints are dispatched by first class mail or courier. This should mean that you should receive your order, subject to any customs delays, within 10 working days.

FRAMED PRINTS (estimated delivery times)
The framing service will probably take longer.
Not to disappoint we recommend allowing 3 - 4 weeks (occasionally 5), although most of the time items are dispatched sooner.

RUSH ORDERING

It may be possible to process rush orders subject to prior commitments. Please note these are by special request and may cost extra. Email or phone to see if an urgent delivery can be made.

SHIPPING RATES

UK DELIVERY
Order value: £10 - £101	£4.50
Order value: £101 - £5000	Free Shipping
Heavy Goods Shipping:	£20

Any postage is added to the shopping cart automatically. The cost is calculated from the size of your purchase and the destination country. Print orders will normally be processed within 5 days.

PACKAGING

All items are shipped in either large diameter postal tubes or flat in sturdy packages to ensure your order arrives undamaged. Paper prints are individually wrapped in acid-free tissue paper. Your print will arrive well-packaged ready for framing by your local frame shop.

INSURANCE

Damaged goods will be replaced or refunded. (subject to claim approval) View Returns Policy

Inspect any received package thoroughly before accepting / signing for it.
You must make a note of any damage on the delivery record. If you do not couriers will argue that the shipment was delivered in good condition.

CUSTOMS

Goods supplied to European Union and Non European Countries require a customs declaration. All international packages need to be accurately described, with costs, on the customs declaration document.

Customs and import duties are not included. The customer is responsible for the payment of surcharges. Any customs or import duties are levied once the package reaches your country. Additional charges for customs clearance must be borne by you as I have no control over these charges and cannot predict what they might be. Since customs policies vary from country to country you may want to contact your local customs office for further information.

DOCUMENTS

Having successfully made a payment by card you will be sent a confirmatory e-mail detailing your purchases. Other payment methods will be confirmed by ourselves.

About the Products

What is a Giclée Print?

You might ask, What is a Giclée Print?
Giclée is a French term meaning spraying of ink. Printing directly from information obtained from the original painting. Digital printers can spray microscopic drops of color onto fine art papers or canvases. Displaying the full color spectrum, these artworks have vibrant colors and a velvety texture. The prints are published are on Somerset Velvet watercolour paper (330 grams). This method can achieve tremendous detail. Traditional Litho printing typically uses a resolution of 300 dots of pigment per inch, whereas Giclee Iris printers can achieve 1800dpi.

How to Handle and Frame Your Print

Clearly because it is on paper your Giclée print is very delicate and must not be exposed to moisture. Handle the print as carefully as you would an original watercolour taking special care to avoid any contact with water or mist. Clean and dry your hands thoroughly before touching it.

Ideally you should frame your print using acid free, conservation mount board and ultraviolet filtered glazing. For the preservation of your print please hang it in an area that is free from strong light and humidity. You might like to use reflection reduction glass if you are hanging opposite a window or bright lights.

If your giclée print has been handled properly you should enjoy many years of pleasurable viewing.

Receive Notification of New Print Releases

If you would like to be notified when new releases are available, please join our mailing list. Your email will be confidential and you will not receive any unsolicited mail from this source.

Your benefits

previews of the most recent artworks
news of print releases
details of events
features on the artists promoted by Aquila Art

You can "unsubscribe" from the mailing list at anytime. We have absolutely no wish to send mail to those who don't want it. (You can expect to receive a maximum of twelve e-mails per year)

Wholesale Prices - Considerable Savings Available for Bulk Ordering

Special deals are available if you are ordering six or more prints at a time.

This applies to all customers whether you are:

an art gallery, shop or store owner
a buyer from the picture framing industry
a supplier of decor for hotels, offices and homes
a keen collector of prints

Telephone International: +44 1764 670 695 UK: 01764 670 695

If you are unable to see the orange link below copy down the email address from the image.