Order Information

Please feel free to contact us if any questions remain unanswered. Terms of Business

Telephone: +44 (0)7925 549002

If you are unable to see the orange link below copy down the email address from the image.

Ordering Prints

Prints can be ordered securely online by credit / debit card or PayPal. Add chosen prints to the cart and follow checkout instructions.

UK delivery starts at £4.50, with free UK delivery on orders over £101. Unframed paper prints are normally processed within 5 working days. Framed prints are made to order. Please allow 3-4 weeks, occasionally up to 5 during busy periods.

Value Added Tax
VAT is not currently charged on the artworks.

Postage, Packaging and Shipping Insurance

POSTAGE / DELIVERY TIMES

UNFRAMED PRINTS (estimated delivery times)

Loose prints are dispatched by first class mail or courier. This should mean that you should receive your order, subject to any customs delays, within 10 working days.

FRAMED PRINTS
The framing service will probably take longer.
We recommend allowing 3-4 weeks, occasionally up to 5 during busy periods, although most of the time items are dispatched sooner. Contact us if your order has an urgent deadline and we can ask the manufacturers whether they can accelerate your order.

RUSH ORDERING

It may be possible to process rush orders subject to prior commitments. Please note these are by special request and may cost extra. Email or phone to see if an urgent delivery can be made.

SHIPPING RATES

UK DELIVERY
Order value: £10 - £101	£4.50
Order value: £101 - £5000	Free Shipping
Heavy Goods Shipping:	£20

Any postage is added to the shopping cart automatically. The cost is calculated from the size of your purchase and the destination country. Print orders will normally be processed within 5 days.

PACKAGING

All items are shipped in either large diameter postal tubes or flat in sturdy packages to ensure your order arrives undamaged. Paper prints are individually wrapped in acid-free tissue paper. Your print will arrive well-packaged ready for framing by your local frame shop.

INSURANCE

Damaged goods will be replaced or refunded. (subject to claim approval) View Returns Policy

Inspect any received package thoroughly before accepting / signing for it.
You must make a note of any damage on the delivery record. If you do not couriers will argue that the shipment was delivered in good condition.

CUSTOMS

Goods supplied to European Union and Non European Countries require a customs declaration. All international packages need to be accurately described, with costs, on the customs declaration document.

Customs and import duties are not included. The customer is responsible for the payment of surcharges. Any customs or import duties are levied once the package reaches your country. Additional charges for customs clearance must be borne by you as I have no control over these charges and cannot predict what they might be. Since customs policies vary from country to country you may want to contact your local customs office for further information.

DOCUMENTS

Having successfully made a payment by card you will be sent a confirmatory e-mail detailing your purchases. Other payment methods will be confirmed by ourselves.

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About the Products

What is a Giclée Print?

Giclée prints are produced using archival pigment inks on Somerset Velvet 330gsm fine art paper, allowing exceptional colour accuracy and detail.

How to Handle and Frame Your Print

Clearly because it is on paper your Giclée print is very delicate and must not be exposed to moisture. Handle the print as carefully as you would an original watercolour taking special care to avoid any contact with water or mist. Clean and dry your hands thoroughly before touching it.

Ideally you should frame your print using acid free, conservation mount board and ultraviolet filtered glazing. For the preservation of your print please hang it in an area that is free from strong light and humidity. You might like to use reflection reduction glass if you are hanging opposite a window or bright lights.

If your giclée print has been handled properly you should enjoy many years of pleasurable viewing.

Receive Notification of New Print Releases

If you would like to be notified when new releases are available, please join our mailing list. Your email will be confidential and you will not receive any unsolicited mail from this source.

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